At Comme des Garcons, we are committed to delivering your order as quickly and safely as possible. Please review the information below regarding our domestic and international shipping services.
U.S. Domestic Shipping
Orders shipped within the United States are processed through our warehouse network across the USA.
Order Processing
- Orders are typically verified and prepared within 1–3 business days.
- During busy periods, order processing may take up to 72 hours before shipment.
- Most orders are dispatched within 1–5 business days (Monday–Friday).
- Processing times may be extended during holidays, promotional events, or high-demand product launches.
Estimated Delivery Time
After your order has been shipped, estimated delivery within the United States is:
Standard Shipping: 5–15 Business Days
To provide reliable service, we work with trusted shipping carriers, including UPS, USPS, and DHL. Your estimated delivery date will be shown during checkout whenever available.
Once your package leaves our warehouse, you’ll receive a confirmation email containing your tracking number so you can monitor your shipment every step of the way.
International Shipping
We proudly ship to customers worldwide.
International shipping rates are automatically calculated during checkout based on your destination and order details. Orders are shipped using reliable international carriers to provide secure and timely delivery.
Estimated International Delivery
Standard International Shipping: 10–15 Business Days
After your order has been processed (usually within 1–3 business days), you’ll receive an email with your tracking information as soon as your package is dispatched.
Please note that delivery times may vary depending on customs clearance procedures, local courier operations, weather conditions, or other circumstances beyond our control.
Customs, Duties & Taxes
International orders may be subject to import duties, customs fees, taxes, or other government charges imposed by your country.
These charges:
- Are the sole responsibility of the customer.
- Are not included in the product or shipping price unless otherwise stated.
- Must be paid before your order can be released by local customs authorities.
Comme des Garcons is not responsible for customs delays, import charges, or additional fees that may arise after the shipment leaves the United States.
Multiple Shipments
If your order contains multiple products, they may be shipped separately to speed up delivery. When this happens, you’ll receive individual tracking numbers for each shipment so you can monitor every package independently.
Lost or Stolen Packages
Once a shipment has been marked as delivered by the shipping carrier to the address provided during checkout, Comme des Garcons cannot accept responsibility for packages that are lost, misplaced, or stolen.
If you believe there is an issue with your delivery, please contact [email protected]. While we cannot guarantee reimbursement for lost or stolen packages, our support team will gladly assist you in working with the shipping carrier whenever possible.
Contact Us
If you have any questions regarding shipping, delivery times, tracking information, or your order status, please contact us.
Email: [email protected]
Website: https://commedesgaarcons.com/
